Keal Doubles Customer Growth Since Being Acquired by Vertafore
Montreal December 21,2017 – Keal, the Canadian leader in broker management solutions, today announced double-digit growth rate since its acquisition by Vertafore in early 2016. As part of the Vertafore ecosystem, Keal Technology has made a strong investment in product development and a renewed focus on customer support, which has appealed to new customers like IDEA Insurance Inc. and PROLINK in the Canadian insurance market.
“Keal Technology has always had a great reputation in the industry for offering solutions and support to insurance brokerages in Canada. The staff at Keal are amazing to work with and [the] company has enjoyed many successes throughout the years,” said Rose Anne Shaw, office manager at Bryson & Associates Insurance Brokers Ltd. “It is our pleasure to be aligned with Keal and we look forward to the years ahead with Keal as our trusted partner.”
On the heels of its successful year, Keal also incorporated the following enhancements to its product suite to better prioritize and deliver on client needs:
Keal CAP: Canada’s most powerful Consumer Access Point in Real Time, Keal CAP allows clients to access their information at any given time via a smartphone wallet. New digital liability pink slips for smartphones have also been created.
Keal Mobile: New enhancements allow brokers to cater to their customer’s coverage and claim questions anywhere and at any time by retrieving policy and submissions directly from a mobile device in real time.
Keal eSign: Because business has gone digital, Keal eSign has become an indispensable tool in the broker’s toolkit. This solution allows producers and CSRs to gain protected electronic signatures from customers on any document. It is a completely secure process that saves information automatically into the management system.
Keal Engage: The only survey tool available to insurance brokers, this integrated third-party solution used to survey clients helps brokers gain a better understanding of their customer’s needs.
Keal Cloud: With the Keal Cloud, brokers can tap into any Keal Technology application on any device using a secure internet connection. It’s a simple, effective and reliable solution that preserves quality of service for the modern broker.
“As we close out 2017, Keal continues to be a frontrunner in insurance technology innovation, from our leadership in the Guidewire connectivity initiative to our digital broker strategy project,” said Bill Redford, vice president of product development at Keal. “One of the central reasons brokers are flocking to Keal is our flexibility and connectivity options for real time self-service, which results in less time spent and reduced expenses for brokers, insurance companies and the insured customers.”
Keal’s growth aligns with another milestone for the company: high client satisfaction via the Net Promoter Score (NPS), and an award for Best Industry Service Provider. The company has also expanded its partnerships, most recently aligning with Xenex to power e-signatures via its secure e-Signature and Authentication System.
To learn more about Keal Technology, please visit: www.keal.com.
Vertafore’s comprehensive insurance management software solutions allow brokers and carriers to adapt to the evolving insurance industry by efficiently scaling their businesses through deeper access to information and insights. The Vertafore platform features fast innovation, partnerships with the best technology companies, and customizable solutions to help companies remain independent during a time of industry disruption. As the leader in modern insurance technology with the largest customer base in the industry, Vertafore connects every point of the distribution channel, from agencies and carriers to MGAs, MGUs, and state governments. For more information about Vertafore, visit www.vertafore.com, read the company’s blog, and follow the company on Twitter, LinkedIn, and Facebook.
Keal Technology is the expert in Canadian broker innovation and a leader in the BMS (Broker Management Systems) and CMS (Commercial Management Systems) marketplace for insurance and financial services brokers. Keal offers an integrated suite of products designed to increase revenue through efficient use of technology. In 2016, Vertafore acquired Keal Technology, a leading provider of broker and commercial management systems in Canada. For more information, visit www.keal.com and follow us on Twitter and LinkedIn.
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